FAQ

Find all information in the Racebooklet downloadable above!

 

 

When will I receive all information?
You can already see all the information in the race booklet above. On 26 May you will also receive an e-mail with all the information.

 

Refunds
Only possible if you have taken a Participation annulation and with a valid medical certificate. Conditions in the rules.

 

Are the race number and jersey sent by post?
No, the race numbers and jerseys will be handed over in the Cyclotour village at the Place de la Navigation in Lausanne (see information in the Race booklet).

 

Which size to choose for the shirt?

Find a Size Guide here.

 

Can I pick up the race number of a colleague/friend?
Yes, you just need to have the confirmation email.

 

I'm not sure if I have the level to complete the tour of the lake, can I still register?

A minimum average speed of 23 km/h must be maintained in order to finish within the time limit. If you are not sure that you will be able to finish before the deadline, don't hesitate to register for the Evian-Lausanne or Lausanne-Evian.

 

Can I ride with triathlon handlebars?

No, for safety reasons we do not allow triathlon handlebars. Time trial bikes are also forbidden.

 

How can I get to the Evian-Lausanne start in Evian?

A shuttle boat is organised in the morning from Lausanne, Ouchy in order to arrive on time for the start in Evian. The boat leaves at 7.00 am from the landing dock in Ouchy. A luggage deposit is organised in Evian, which will allow you to collect your belongings in Lausanne once you arrive.

 

Where can I leave my bike when I arrive?

There is a closed and controlled bike park near the toilets. To leave your bike, you have to get in with your bib-number (your number is proof). To get your bike back, you have a voucher on your bib-number that you must give to the person controlling the park.