QnA

Welcome to our official QnA

Is the Cyclotour a race?

No, it's a cyclosportive ride on an open road. So it's essential to obey the traffic rules! Any infringement may be reported and you may be banned from taking part.

When will I receive all important information?

You can already see all the information in the Cyclists' Guide. On 16 May you will also receive the race-mail with all information inside.

What about my bib number?

You will receive your bib number in the Event Email on 16 May. You will need to show this email when you collect your bib number in order to get the package with your bib number.

Refunds and roll-over to next year

Only possible if you have completed a Participation annulation and with a valid medical certificate. Conditions in the rules.

Can I change the name on my bib?

No, that's no longer possible.

Are the bib number and jersey sent by post?

No, the bib numbers and jerseys will be handed over in the Cyclotour village at the Place de la Navigation in Lausanne (see information in the Cyclists' Guide).

Which size to choose for the shirt?

Find a size guide here.

Once I've gotten my jersey, can I exchange it?

No, no changes can be made.

Can I pick up the bib number of a colleague/friend?

Yes, you just need to show their race-mail.

Can I ride with triathlon handlebars?

No, for safety reasons we do not allow triathlon handlebars. Time trial bikes are also forbidden.

How can I get to the Evian-Lausanne start in Evian?

A shuttle boat is organised in the morning from Lausanne, Ouchy in order to arrive on time for the start in Evian. The boat leaves at 7.00 am from the landing dock in Ouchy. A luggage deposit is organised in Evian, which will allow you to collect your belongings in Lausanne once you arrive.

How do I get back from Evian after finishing Lausanne-Evian?

With the voucher on your bib number, you have the possibility to take the boats from Evian to Ouchy. The CGN accepts 75 people with their bikes per boat. There is the 10:05, 11:45 or 13:15 boat. These are not boats especially for the Cyclotour, hence the limitation. We thank you for your cooperation.

Where can I leave my bike when I arrive?

There is a closed and controlled bike park near the toilets. To leave your bike, you have to get in with your bib-number (your number is proof). To get your bike back, you have a voucher on your bib-number that you must give to the person controlling the park.

I didn’t get a place. Is there a waiting list?

No, we do not have a waiting list.

I have signed up for the 176km but I am not sure if I will be able to complete it, can I change the distance?

Unfortunately, we cannot make any changes to the 112km or 64km as the maximum boat capacity has been reached.

Are the roads closed?

No, it's a cyclosportive ride on an open road. It's therefore essential to comply with the Road Traffic Act and traffic rules! Any infringement may be reported and result in a ban from participating.

What is the payment method on site?

No cash; only by card or Twint.

Is there a shop on site?

Yes, there’s a shop in the Cyclotour village with merchandising in the same place as the info point.